Opening hours
Product Support at Unmind operates from 0400-1800 EST/EDT, Monday to Friday.
Support channels
You can contact Unmind Product Support via the following channels:
- Support tickets sent via this form
- Messaging via the help widget on this help centre
- Email to support@unmind.com
Service level agreements
We endeavour to reply to all messages within 1 business day.
Supported languages
Unmind Product Support support our clients and users in the following languages:
- English
- Spanish (LATAM)
- Portuguese (BR)
- Italian
- German
- Simplified Chinese
- Polish
- French
Please note that in some cases we use translation software.