At Unmind, your privacy is our top priority. We ensure that details about your platform usage remain strictly confidential and will never be shared with your employer. Your individual Unmind usage, assessments, sessions, and conversations are your personal and private information.
Confidentiality is a key aspect of any therapy and coaching and you have the right to expect that all personal information remains confidential unless your explicit permission for disclosure is granted.
Our practitioners are bound by the highest ethical standards and are committed to maintaining strict confidentiality throughout the therapeutic or coaching relationship, including the secure handling of session records and notes.
Transparency is key in all therapeutic and coaching relationships. This includes detailing the storage and handling of any notes and the potential involvement of a clinical or coaching supervisor. Please ask them if you have any queries about this.
It is the practitioner's responsibility to ensure the secure storage of all your information and maintaining anonymity.
While practitioners generally keep information confidential, there may be exceptions such as if there was a significant threat to yourself or others. In which case, the practitioner will discuss with you who they need to contact to ensure you get the appropriate support at the right time.
Your trust and privacy are of utmost importance to us, and as such, we have developed a mature and certified information security framework based on the internationally recognised ISO 27001 security standard.
For more information on our privacy policy see https://unmind.com/privacy-policy
If you have any further questions around this, you can get in touch with us here.