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Product Support at Unmind

Written by Ben

Opening hours

Product Support at Unmind operates from 0400-1800 EST/EDT, Monday to Friday.


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Please note that we’re closed on some UK public holidays, including Christmas Day, Good Friday, and Easter Monday.


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Support channels

You can contact Unmind Product Support via the following channels:

  • Chat or leave us a message using the help widget at the bottom right of this help centre

  • Email us at [email protected]


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Service level agreements

We endeavour to reply to all messages within 1 business day.


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Supported languages

Unmind Product Support provide multilingual support for our clients and users in most global languages, including:

  • English (AU, UK or US)

  • Bengali (Bangladesh)

  • French (France)

  • German (Germany)

  • Hindi (India)

  • Hungarian (Hungary)

  • Indonesian / Bahasa (Indonesia)

  • Italian (Italy)

  • Japanese (Japan)

  • Korean (South Korea)

  • Malay (Malaysia)

  • Polish (Poland)

  • Portuguese (Brazil)

  • Simplified Chinese (China)

  • Spanish (LATAM)

  • Traditional Chinese

  • Urdu (Pakistan)

  • Vietnamese (Vietnam)

Please note that in some cases we use translation software.

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