We do not use any transcripts to train Nova.

Training language models involves specific processes such as reinforcement learning, where the model is adjusted based on feedback about its responses. This type of training was carried out by OpenAI during the development of GPT-5 and its predecessors. However, since Unmind has not developed its own language model, we have not conducted such training. Unmind never provides OpenAI with Unmind client or user data for training purposes.

We review pseudonymized Nova transcripts for quality assurance, safety and improvement. Any changes or enhancements to Nova are implemented through adjustments to our guardrails and guiding instructions (Unmind’s specialized prompts). Nova itself does not learn or modify its behavior based on this data; instead, improvements are designed, tested, and deployed by Unmind's team.