Opening hours

Product Support at Unmind operates from 0400-1800 EST/EDT, Monday to Friday.

Please note that we’re closed on some UK public holidays, including Christmas Day, Good Friday, and Easter Monday.

Support channels

You can contact Unmind Product Support via the following channels:

  • Chat or leave us a message using the help widget at the bottom right of this help centre
  • Email us at support@unmind.com

Service level agreements

We endeavour to reply to all messages within 1 business day.

Supported languages

Unmind Product Support support our clients and users in the following languages:

  • English
  • Spanish (LATAM)
  • Portuguese (BR)
  • Italian
  • German
  • Simplified Chinese
  • Polish
  • French
  • Korean

Please note that in some cases we use translation software.