Getting Started

To begin, click on the Menu button in the top right of your Unmind desktop screen, then click on the Admin button from the menu.

Click on the Manage users tab. You will use the Add managers tile to grant employees access to the Made for Managers content.

Preparing your employee records for upload

When you select Choose file, you will be prompted to provide a list of user records in the format comma-separated values (.csv) file.

The .csv file needs to be formatted as follows:

  • As a single column containing Employee Numbers or Work Email Domains (depending on your organisation’s Access Criteria to Unmind, also see table above).
  • The file should not contain a column header.

An example of user information in the correct format is pictured below:

How to add managers

Upload your .csv file containing the users you would like to Add by clicking on Choose file. Select your file from your system and wait for it to process.

Please note: once a manager has been added it won't be possible to remove their access to this content.

A preview summary will appear, which shows you the number of rows in your .csv file.

Please note: the confirmation figure may differ from the preview summary if you have included duplicates within the csv file.

Once you’ve clicked Add users you should then see a screen confirming that your list has been updated successfully.

Errors

If you’re receiving an error message, please check that the file you are uploading is in the correct format (i.e. that it’s a .csv file).

If you’re receiving an error message and you’re not sure why, please contact Support and we’ll be happy to help troubleshoot.