Yes, humans do review Nova’s responses. Our Science team conducts quality checks by looking at pseudonymous conversation records stored in our system to ensure we maintain high standards.

Additionally, OpenAI collaborates with various experts to make sure the models are safe. You can learn more about their efforts here. It’s important to note that OpenAI does not access any personal information during this process. All conversation transcripts remain confidential between you and Unmind. We also run secondary processes to analyze overall trends, but these results are always presented as aggregated insights for employers.